Panoramica

Our refund and return policy applies only to the purchase of consumable products and lasts for 30 days. If 30 days have passed since purchase, we cannot offer a full refund or exchange.

In order to make a return, the item must be unused and in the same condition in which it was received. It must also be in the original packaging.

Altri articoli non restituibili:

• Scanner (tutti i tipi)
• Fresatrici (tutti i tipi) e accessori
• Prodotti software (tutti i tipi e marchi)
• Stampanti 3D (tutti i tipi)
• Articoli in SALDO o PROMOZIONE

Once we receive and inspect your return, we will send you an email to notify you that we have received the returned item. We will also notify you of the approval or rejection of your refund.

If the refund is approved, it will be processed and a credit will be automatically applied to the original credit card or payment method within a number of days.

Rimborsi in ritardo o mancanti

If you have not yet received your refund, first check your bank account again.

Then contact the credit card company-it may take some time before the refund is officially sent.

Then contact your bank. There are often processing times before the refund is posted.

If you have any doubts or special requests, please contact us at orders@dqubesystems.com

Spedizione dei resi

To return a product, it is necessary to send it to: dQube Srl – Via Arnaldo da Brescia 11- 44011 ARGENTA FE – Italy.

Shipping costs for returning the item are the responsibility of the customer. Shipping charges are non-refundable. If a refund is received, the cost of return shipping will be deducted from the refund.

Depending on where you live, the time it takes to receive the replaced product may vary.

We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee to receive the returned item.

Avete bisogno di aiuto?

Contact us at orders@dqubesystems.com for questions regarding refunds and returns.